SkillsTrak Privacy Policy


At SkillsTrak our mission is simple: To connect trade and industry qualified professionals to make them more accessible, productive and successful. When you join SkillsTrak training database, you get access to people, jobs, news, updates, and insights that help you be great at what you do. To allow them to be more productive and successful.

Central to this mission is our commitment to be transparent with you about the data we collect about you and how it is used and shared. By using our Services, you consent to our use of your data under this Privacy Policy

See Legal for other applicable terms.


Privacy Policy


Protecting Your Privacy

SkillsTrak is committed to protecting the privacy of your personal information. Our aim is to offer you one place to store all of the personal information, qualifications and certificates you need to get onsite and start work without delay. All the paperwork an employer from a site foreman, supervisor needs from you before you start should be available as soon as you login. This saves you having to carry it around in hardcopy.

For this system to work the way it is intended, it is really important to us that you feel confident in how SkillsTrak handles your personal information, and that information remains protected and secure.

Personal information is any information that identifies a person, or from which a person can be identified. If you create a personal profile, most of the information in your profile will be personal information. You will be able to use privacy settings to control who can access your personal information.

If you create a business profile, only some information will be personal information. You will also be able to use settings to control who can access different categories of information.

Staying Anonymous

You can browse this website anonymously. However, if you would like to take advantage of our services, you will need to identify yourself to us and at that point we will collect your personal information.

Collection of Personal Information

SkillsTrak will collect your personal information directly from you via our online platform. We may also collect information (like a business card) at industry events for the purpose of sending you more information about SkillsTrak services. Information may be collected for business profiles, for example the name of the managing director, directly from publicly available sources.

SkillsTrak services are comprehensive. You can add a great deal of information to your profile including personal contact details, business contact details, certifications, qualifications and work experience, medical certificates and so on. We collect that information so that you can make the best possible use of the services SkillsTrak provides.

If you are not establishing a profile, the information we collect from you will most likely be limited to your name and contact details, like what you would include on a business card. If you connect with us via social media, we will have access to the information you have made available to us according to your privacy settings for that platform.

We will only collect personal information from other sources with your authority.

Collecting Sensitive Personal Information

Sensitive personal information includes information about your health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation or criminal history.

As part of creating your profile, you will be offered the opportunity to provide some sensitive personal information to us; for example, health information. The purpose of collecting this information is to save you time when applying to get onsite, or start work with a new employer. We will not request more information that an employer would reasonably request.

All the information added to your profile is protected using our security protocols. Our data and website hosting is provided by Digital Ocean (DO). We chose DO because their systems give us the same level of encryption and protection as banks use, and they host all data in Australia.

Sensitive personal information is only collected from individuals when they include it in their own profile.

Authorisation from Individual Users

One of the main benefits of this website to the industry is the ability to certify or verify qualifications, licences, certificates or similar documents (qualifications) so that you can get on site without delay. To verify or certify your qualifications we need your consent and authorisation to:

  • contact each of the providers of your qualifications
  • release your relevant personal information to providers of your qualification
  • obtain relevant personal information from each provider of your qualifications

We will ask you to confirm your authorisation annually while you remain a user of SkillsTrak services.

Use and Disclosure of Personal Information

We may use your personal information to send you updates about our products or services and news from time to time. If you do not wish to receive any marketing or promotional information from SkillsTrak, you will be able to unsubscribe or change your user settings so that you stop receiving that information.

For users with an individual profile, you will be offered options to verify and certify the personal information you have added to your profile. When you select one of those options, we will contact third party providers and share that part of your personal information necessary to verify or certify your personal information.

You will be able to use your profile settings to determine what level of personal information you wish to share with other users of SkillsTrak services.

Where a business provides contact details for an individual as part of the business profile, we will make those details available through the SkillsTrak website as part of the business profile.

SkillsTrak may disclose part or all your personal information in the following circumstances.

  • To our professional advisors so that they can provide us with the services we need.
  • To enforce SkillsTrak terms and conditions.
  • To protect SkillsTrak legal rights and comply with SkillsTrak legal obligations.
  • To government or regulatory authorities in accordance with their legislated powers.
  • To police or other authorities when properly requested to do so.
  • To courts in answer to a properly presented subpoena or warrant.
  • To third parties engaged by SkillsTrak to provide services to you that you have requested. Any third-party providers we engage will be required to comply with at least the same level of privacy protection that we offer to you. We will disclose the minimum amount of information necessary to meet our obligations.

Social Networking Services and Links to Other Websites

We may provide links to other websites or use social networking services such as Twitter and Facebook to communicate with the public about our work. These sites have their own privacy policies. When you communicate with us using these services we may collect your personal information. We will only use it to help us to communicate with you and the public. The social networking service will also handle your personal information for its own purposes.

Communications with SkillsTrak

When you contact us about our website content, including feedback, questions, comments, suggestions and the like:
Your communication is not confidential. SkillsTrak does not assume any obligation to protect your communications from disclosure, although our obligation to protect your personal information does not change.

SkillsTrak is free to reproduce, use, disclose and distribute your communications to others without limitation.

SkillsTrak is free to use any ideas, concepts, know-how, content or techniques contained in your communications for any purpose whatsoever, including but not

limited to the development, production and marketing of products and services that incorporate that information.

Testimonials

If you provide SkillsTrak with a testimonial, you give us your consent for the use of your name, business and the date of your testimonial to be displayed on our website or in our other marketing material, together with the content of the testimonial that you provide.

How we use Cookies and Other Identifiers

We use a range of tools provided by third parties including search engine browsers and our web hosting company, to collect or view website traffic information. These sites have their own privacy policies. We also use cookies and session tools to personalise your SkillsTrak experience and show you relevant advertising.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Some website features may not function properly without cookies.

The information collected by these tools may include the IP address of the device you are using and information about sites that IP address has come from, the pages accessed on our website and the next website visited. We use the information to help to track your use of our websites to improve your user experience and the quality of our services, assist with the diagnosis of problems or support issues with our services, and to monitor the use of our website.

By visiting SkillsTrak, you consent to the placement of cookies and session tools in your browser and HTML-based emails. To find out how to opt-out of tailored advertising please check the options available here - http://www.networkadvertising.org/choices/.

Security and Overseas Recipients

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we use respected hosting services, firewall and other electronic security procedures and managerial procedures to safeguard and secure the information we collect from you. Our internal procedures may include: risk assessment of misuse, interference, loss, and unauthorised access, modification or disclosure of your information background tracking and records of changes made to your personal information Our website and systems data, including your personal information, is currently hosted by Digital Ocean (DO) data centres in Australia.

How Long Does SkillsTrak Keep Personal Information

As long as you hold a current profile with SkillsTrak, we will keep your information accessible to you. Your profile may expire if there is no use over an extended period of time.

When you provide us with your personal information, you agree that we may keep any of your personal information indefinitely, although we are not obliged to do so. For compliance purposes, we will retain your information for at least five years after your account becomes inactive. After that period, we will take reasonable commercial steps to de-identify or securely destroy your personal information.
Please keep your contact details with us up to date.

Accessing and Correcting Your Personal Information

All the personal information we hold about you can be viewed by you through your profile.

You can login and amend or correct that information at any time. You will not be able to change third party verifications or certifications or your personal information. You will have the ability to make a request changes to verification or certification information. If we do not agree with your requested change, we will keep a copy of your request with your profile information.

Problems?

If you have any concerns about our use of your personal information, please write to enquiries@skillstrak.com.au and let us know what the problem is. We will acknowledge receipt of your request or concerns within two (2) working days and provide our response within thirty (30) days.

If you are not happy with how we manage your concerns, you can contact the Australian Privacy Commission, available at http://www.oaic.gov.au.

How to contact us

You can contact us at:
enquiries@skillstrak.com.au

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Terms of Use

SkillsTrak Terms and Conditions


Terms of Use


Limitations on Use of Site

As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms and conditions. You expressly agree not to:

  • use this website in any manner which could damage, disable, overburden, or impair this website or interfere with any other party's use and enjoyment of this website
  • hack into areas of this website that are not intentionally made available to you
  • use any robot, spider, other automatic device or manual process to monitor, data mine or copy our web pages or the content contained on our website, without our prior consent (search engine technology employed by Internet search web sites to direct Internet users to this site is exempt from this provision)
  • use the website as a lead generation tool for the benefit of your own business, or to manufacture “lists” in order to help your own business, without our prior consent
  • engage in any internal or external spamming, or other similar actions
  • engage in any unlawful or immoral acts, or acts which are in violation of these terms and conditions
  • decompile, reverse engineer, or try to copy or imitate this website or underlying content

Copyright, Trademarks and other Intellectual Property

SkillsTrak owns the intellectual property rights in the coding and contents of this website, or has permission to use or display the material on this website. You may not use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, promote, create derivative works, or in any way exploit or allow others to exploit any of our website content in whole or in part except as expressly authorised by us. Please contact us if you require permission to reproduce any of the contents of this website.

Images and item descriptions posted on this website by third parties are the responsibility of those third parties and may be subject to copyright. You must seek permission from the third party before using any of their content.

The names of actual companies and products mentioned on this website may be the trademarks of their respective owners.

Permission: You may access material from the website for your personal use only. Sharing without prior permission and commercial use of any sort is expressly prohibited. You agree not to change or delete any copyright or proprietary notice from materials downloaded from this website or any site accessible through this website.

Except as otherwise expressly granted to you in writing, we do not grant you any other express or implied right or license to our website content or our intellectual property.

Your content

You warrant that you hold the necessary rights and interests to use any material you add to SkillsTrak (your content) and that all of your content does not infringe any third party intellectual property rights, including copyright and trademark rights.

By submitting your content to SkillsTrak you irrevocably grant SkillsTrak a perpetual, world-wide, non-exclusive, royalty-free, sub-licensable and transferable license and right to use your content for the purpose of providing services to you, now or in the future. We will not use your content for any other purpose.

You indemnify SkillsTrak against any claims made for breach of intellectual property rights in respect of your content.

At our sole discretion, we may remove or disable your content if we believe your content to be in violation of our terms and conditions. We are not obligated to return any of your content to you under any circumstances.

Copyright infringement

If you believe that there is material on our website that infringes third party intellectual property rights, please contact us with sufficient information to enable us to determine who is the owner of the intellectual property and to form the reasonable belief that there has been an infringement, then we will remove it from the SkillsTrak website. Be aware that you may be subject to liability if you knowingly make any misrepresentations when providing information to us.

Reporting Unlawful Activity

SkillsTrak reserves the right to investigate complaints of unlawful activity or reported violations of our Terms of Use and to take any action we deem appropriate. Our actions will include, but are not limited to: reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties, and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information.

Cookies

To find out more about how we use cookies, please refer to our Privacy Policy.

Links to Other Websites

This website may contain links to other websites (Linked Sites). The Linked Sites are not under our control and we are not responsible for the contents of a Linked Site. We are not responsible for any form of transmission received from any Linked Site. Links are provided to you only as a convenience, and the inclusion of any link does not imply our endorsement of the website, or any association with its operators.

Linking to the SkillsTrak Website

You must obtain our written permission before hyperlinking to this website.

Security

We make every effort to maintain the security of our website and our data. Our data and website hosting is provided by Digital Ocean(DO). We chose DO because their systems give us the same level of encryption and protection as banks use, and they host all data in Australia. We have arranged for up-to-date software, licenses, anti-virus, spyware protection, updating, patching and IT operations to secure our data and website, to protect your personal information, the integrity of our website and the conduct of our business. The security controls we have in place are reviewed continuously to protect against emerging cyber threats. However, we do not guarantee the security of the website, our records, or your content. We disclaim all liability for any computer virus or technological problems that we do not intentionally cause or that is beyond our control. You are encouraged to install and maintain up-to-date security software on your computer.

Access

Continuous accessibility to the website is dependent upon third party services. As a result, the website may be inaccessible from time to time. This site may provide you with the ability to use usernames, passwords or logins to gain access to restricted portions of this site. The content contained in restricted areas is confidential, and is provided to you for the purpose of reviewing profiles or statistics. In order to prevent fraud or uses that interfere with our website's operation or integrity we reserve the right: to prohibit the use of any login by you or third parties to block access from a particular Internet address to this website and any other SkillsTrak websites and their features.

Limitation of Liability and Disclaimer

DISCLAIMER SkillsTrak is a service provider, providing access to the services available on and through this website. SkillsTrak exercises due care and skill in providing website access and content to you, including permitting users to contribute content to personal and business profiles. SkillsTrak does not exercise control over user contributed content. All contributors are responsible for the information they submit and display via this website.

NO REPRESENTATIONS OR WARRANTIES

Website content is provided "as is" without any express or implied representations or warranties as to fitness for a particular purpose. Like any written materials, the information provided on this website may become outdated over time. SkillsTrak does not assume any obligation to correct or update any content or information on this website. SkillsTrak may make improvements and/or changes in content about the products, services or information described on this website at any time without notice, and reserves the right to alter or delete content and information from this website at any time.

YOU ARE RESPONSIBLE FOR YOUR RELIANCE ON WEBSITE CONTENT

You are responsible for your use of this website and the use of services made available through this website. You are responsible for any results you obtain as a result of using the information on this website. We will not be liable to you or any other person or entity for any damages whatsoever arising as a result of your use of this website in any way, subject to the requirements of Australian Consumer Law.

OUR LIABILITY IS LIMITED

Where warranties are implied by law, you acknowledge and agree that the total aggregate liability to us is limited at our discretion to the provision of those services again, or to a refund equal to the total amount paid by you for the particular services that are the subject of the cause of action, even if those services were provided to you without cost. This limitation of liability applies to the fullest extent permitted by law, and shall survive any termination or expiration of this agreement or your use of this website or the services found on this website.

Indemnity

You agree to indemnify and defend SkillsTrak from any claims, damages, liabilities, costs, or expenses (including without limitation court costs, collection costs, and reasonable legal fees) related to: any content you submit or make available via this website your unauthorised use of this website, or products or services included or advertised on this website your breach of our terms and conditions.

Applicable Laws

These terms and conditions are governed by the laws of Queensland, Australia and you consent to the exclusive jurisdiction and venue of courts in that State or the Federal Courts within Australia, in all disputes arising out of or relating to the use of this website. You may provide notice to us through the contact us page or otherwise by email addressed to ‘the Directors’ and sent to SkillsTrak Support. We may provide notice to you via email or other electronic means. Although this website is accessible worldwide, content is intended only for residents of Australia. Nothing on this website should be interpreted as a promotion or solicitation for any product or service of any nature that is not authorised by the laws and regulations of the country where you are located. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms of use, including without limitation this paragraph. If you are resident in a jurisdiction where the use of this website is unauthorized, it is your responsibility to stop using this website.

Relationship

You agree that no joint venture, partnership, employment, or agency relationship exists between you and SkillsTrak as a result of these terms and conditions or your use of this website. Our performance of this agreement is subject to existing laws and legal process. Nothing contained in these terms and conditions can be used to inhibit our right to comply with governmental, court and law enforcement requests or requirements relating to use of this website, or with regard to information provided to or gathered by us with respect to your use.

Validity

If any part of these terms and conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms and conditions will continue in effect.

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